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| "Proven and cost effective offshore development models. Changepond now handles the majority of our conversion, detailing work, leaving our engineers to concentrate on our product core R&D." |
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Gerald Charnitz
Tol-O-Matic, MN |
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| Based on the agreed implementation approach, Changepond executes projects using structured approaches to quality, project management and dependability. |
| A. Quality Systems |
| Changepond has quality systems that have been established for every stage of delivery. Delivery related processes have standard templates established, with clear input and exit criteria. Reviews by peers, project leaders, managers and Customer representatives form an integral part of the quality cycle. |
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| B. Project Management |
| Changepond has established project management processes for the purposes of planning, tracking, alerting and reporting. Work is broken down to small manageable units with clear dependencies established. The overall approach is to prevent delays and issues rather than deal with them after the fact. The end result for Customers – dependability in delivery. |
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| C. Customer Transparency and Dependability |
| A lot of emphasis is also placed on providing Customers a transparent view of the progress of the development at any point in time. Project progress, documents and software versions are maintained is such a manner that you can view the latest authorized version over the intranet that Changepond provides. This enables potential issues to be identified and fixed at the earliest. It also reduces the distance barrier if the work is being done offshore and enables 16/24 delivery capability. |
| The dependability program and associated tools play a major role in ensuring a project that is on time, on budget and to the satisfaction of the Customer. |
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